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Last updated on January 31, 2006.
1) Collection of Personal Information and Identity
Please know that we do not collect information to personally identify you or any respective parties, except when this information is provided to us through our any forms, surveys, feedback, registration fields and other similar site interactivity. An example of this occurs in the processing of any respective order done at Cranberry Lane's website. We will ask that you provide both a shipping and billing address, after placing an order and subsequently ask for a payment option through a credit card number and its respective expiration date. To ensure all aspects of processing an order are secure, we ask that all user register for an account making such checkout pages in the processing of an order only accessible through a user's email address which is used as an inherent username and also provide a password. Only by logging in with a user's email address and password will they gain access to their personally identifiable information that has been recorded in our database. Please note that only a user's mailing address is logged into the database strictly for the convenience of this information being pulled and loaded into the billing and shipping address fields upon checkout. If you do not wish for any of your personal information to be gathered by us, please do not provide us with any such information. By submitting your information to us you are also giving your consent to the collection, use and disclosure for your personal information as aforementioned in this Privacy Policy.
2) Cookies, IP Addresses, and Tracking
When you browse our Website we may collect, store or accumulate certain non-personally identifiable information concerning your use of our Website. We may also collect specific technical data including OS, browser type and version & monitor size. We log your IP address (the Internet address of your computer), the web pages you visit and the time of visit. We may use such information to analyze trends, administer our Website, track traffic patterns, gather demographic information for aggregate use and maximize usability of various portions of the site. We do not use IP addresses in combination with your personally identifiable information without your prior consent.
We may place a "cookie" on your computer's hard drive so we can recognize you as a return user and personalize your experience. A cookie is a piece of data that enables us to track and target your preferences. The cookie will be stored on your computer's hard drive until you remove it. You can have your browser notify you of, or automatically reject, cookies.
4) No Disclosure of Your Personal Information to Third Party Organizations/Marketing Groups without Your Consent.
Please note that at any time, www.cranberrylanenaturalbeauty.com will never provide any personal information you have provided us with to any outside parties (eg. third party marketing strategies for products or services) without your consent. It is our belief that your privacy is of great importance and as such we have taken measure to ensure that your trust in us is maintained.
5) Disclosure of Personal Information
a. Fraud Protection and Compliance with Law
We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.
b. Service Providers
We may retain other companies and individuals to perform functions consistent with our Privacy Policy on our behalf. Examples include customer support specialists, web hosting companies, fulfillment companies (e.g., companies that fill product orders or coordinate mailings), data analysis firms and email service providers. Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose.
c. Promotional/Special Events
If you elect to participate in any promotions, surveys, questionnaires or other events during your visit to our Site, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. By choosing to participate and submitting your personally identifiable information with respect to such events, you consent to disclosure of your personally identifiable information to such third parties.
6) Use of Aggregate Information
We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. We may collect, store or accumulate certain non-personally identifiable information concerning your use of the Site, such as information regarding which of our pages are most popular. We may share or transfer non-personally identifiable information with or to our affiliates, licensees and partners.
Security Cranberry Lane at all times seeks to protect and ensure the security of your personal information both online and offline. Please know that all transactions including billing and payment information are secure. Every online order that is processed is encrypted and sent through a secure server using SSL technology to prevent the information from being interrupted and intercepted.
All payment information you provide us with is an inherent confidentiality agreement sent by Cranberry Lane and you the customer, as such the credit card number you provide us with be only be used to fulfill the order you place with us at any given time. Your payment information will never be stored with your account information you see online.
7) Links
This Privacy Policy applies only to the information collected on this Site. Our Site may contain links to or from other websites and you should be aware that we are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of other websites linked to the Site.
8) Notification of Policy Changes
Cranberry Lane reserves the right to revise this Privacy Policy in the future by posting changes in this document at any time without notification. Please note that the guidelines set forth for your personal information will be based on the Privacy Policy that is in effect during that time the information is used.
9) Updating Personal Information
If you are a register user at www.cranberrylanenaturalbeauty.com, feel secure knowing that you can change the personal information you have provided us with in your respective account at any time by simply updating/editing the information you have given us. If at any time you have problems accessing this area of the website, Contact Us immediately and we will be more than happy to provide a prompt and steadfast solution to serve your needs better.
10) Cranberry Lane Website Updates, Mailing List and Communication to You the Customer.
www.cranberrylanenaturalbeauty.com maintains a correspondence to those users who subscribe to our mailing list and are as such provided with a newsletter emailed to the email address provided. We may from time to time provide you with related announcements regarding in store and online promotions, as well as provide news in regards to products and the company itself. The newsletter has been generated and offered to provide you the customer with the highest level of service we can provide. If at any time you do not wish to receive such updates or communications from us, we ask that you do not provide us with your email address for our mailing list, or agree to signing up for our mailing list. If you have signed up please note that to unsubscribe follow the details given in any respective newsletter emailed out to your inbox, as it will contain a link to unsubscribe from our mailing list. You can also find an unsubscribe option in our Escentials area of our website specifically the Newsletter Sign Up found in that area as well.
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